Our current operating environment demands a shift in the way we engage with and sell to customers. We no longer have the benefit of meeting and connecting face to face — options we perhaps took for granted in developing relationships and trust. The way we prepare for, engage in, and follow up on customer dialogues and selling opportunities must adapt. Sales professionals must be equipped to break the artificial barrier that exists when selling in a virtual setting by using heightened selling skills to engage, personalize, and disarm customers.
Richardson and Sales Performance International’s new Virtual Selling program equips salespeople with the skills and techniques to increase credibility, create connection, foster openness, and build trust in a virtual setting to drive momentum and win sales opportunities.